Whether a small business or enterprise-level corporation, the right CRM software can boost your company’s profits, making sure your customers are taken care of every step of the way.
Some of the best Customer Relationship Management (CRM) software merges customer’s information and presents it through one straightforward, easily accessible client interface.
This way, they eliminate the need for multiple spreadsheets, document files, and other traditional tools.
Top reasons you should have a great CRM software
It helps you increase sales by streamlining client contacts. It also provides collaborative tools to help sales teams close the deal.
It also gives you a 360-degree view of your customer’s data to help you serve them more effectively.
Its granular reporting features also help you to identify weak points in your sales funnel.
It provides user-friendly online marketing tools to track email campaigns, integrate sales and marketing information, and get better conversion rates.
Here are some of the top CRM software options you need to check out today.
Monday – With a wide array of features, Monday is good for everything from small businesses to enterprise organizations.
What we like:
User-friendly
Scalable CRM
Adaptable to user needs
Choose from multiple views
Great collaboration features
What we don’t like:
Not enough lead scoring tools
Pricing
Freshworks – Giving you a 360-view of your sales pipeline is what Fireworks does best. The multi-pipeline feature allows users to manage and track leads by stage. It also lets you add integrations like the Freshdesk tool, which auto-populates ticket histories with customer info, creates fluid collaborations between sales, CS, and marketing teams.
What we like:
Clean, graphic display of leads
Multiple pipelines
Effortless Freshdesk integration
What we don’t like:
Limited calendar features
Not the best for large-scale businesses
Pipedrive – With Pipedrive, you can quickly check up on every step of your team’s process. It is the ideal tool to keep track of contacts, improve communication inside and outside your teams, and watch out for sales opportunities.
What we like:
Great for lead tracking
Noteworthy chatbot tool
Powerful mobile capabilities
What we don’t like:
Better for smaller businesses
No in-built helpdesk maker
Finally, it’s worth noting that setup time, ease of use, price, and customer survival are crucial considerations when picking CRM software.